2FA provides additional security for accessing our online trading platform
Two-Factor Authentication
Securities
If this is the first time you use WebTrade, WebTrade - Professional, or KGI Asia Power Trader, you will need to register for your mobile device. This procedure would only need to be done once a year for each device you use.
Register Device
Step 1

You are required to complete 2FA Register during your first login to KGI Asia Power Trader - Android and iPhone

Input “Account ID” and “Password” (Attention: Each device is required to register once)

(Attention: Each device is required to register once)

Step 2

Please register your device by applying the Authentication Code generated by our system.

(The Authentication Code will be sent via SMS to your registered mobile number.)

Step 3

After the device is registered, 2FA will proceed automatically when you login with the same device.

Biometrics Login Registration
Step 1

Input “Account ID / Account Number” and “Password” .

Step 2

The account does not register Biometrics Login on the phone, it will exist a reminder box “Biometric login function doesn't register on this device, activate now?”. Press “Activate Now” and find “Biometric Authentication” to switch on. (Note: you may also need to grant permission for enabling biometric authentication on your device.)

You can also go to click the "Gear" button in “Home” to enter “More” > “Biometric Authentication” after logon and switch on. (Note: you may also need to grant permission for enabling biometric authentication on your device.)

Step 3

After read Terms and Conditions carefully, press “Agree”.

Step 4

Tap the fingerprint sensor or use facial recognition to activate Biometric login. Biometric login will be activated after authentication successfully.

Registration
Step 1

Two-factor Authentication must be processed when you login to WebTrade

If you have not yet registered for Two-Factor Authentication, please register now.

Input “Account ID” and “Login Password”

Step 2

When you first login to WebTrade , click the “Register Two-Factor Authentication” button.

Step 3

Alternative 1 – Choose KGI Key for 2FA and Email for receiving QR Code: 

After installing the “KGI Key” mobile app, push authentication will be pushed to your mobile device directly. You are not required to enter the One Time Password each time when you login.

We highly recommend you to choose Email for receiving QR Code!

Step 4

A QR Code will be sent to your email address. 

Step 5

Download and install “KGI Key” application (Android / iOS). For download details, please refer to the download instruction link below: 

KGI Key

Step 6

Once you have downloaded “KGI Key” successfully, please open the App and click the “+” button. Scan the QR code shown in the email sent by KGI Asia in order to link your account to your mobile device. 

Step 7

NOTE: If you use the same mobile device to receive email and use “KGI Key” at the same time, please first download the QR Code attached in your email which sent by KGI. Open “KGI Key” and click the “+” button, press the “Photo” button and choose the downloaded QR Code. 

Step 8

Your account will be added into “KGI Key” when you set up successfully. 

Step 9

(Alternative 2 – Choose KGI Key for 2FA and SMS for receiving Activation code:)

Please select “SMS" as the delivery method for receiving Activation Code.

Step 10

Activation Code will be sent to your mobile number via SMS. 

Step 11

Download and install “KGI Key” application (Android / iOS). For download details, please refer to the download instruction link below: 

KGI Key

Step 12

Once you have downloaded “KGI Key” successfully, please open the App and click the “ADD” button. Input the Activation Code shown in the SMS sent by KGI Asia to link your account to your mobile device. 

Step 13

Your account will be added into “KGI Key” when you set up successfully. 

Login
Step 1

Use “KGI Key” for 2FA 

Download and set up “KGI Key” before login to Webtrade.

Input “Account ID” and “Login Password”

 

Step 2

Open “KGI Key” and wait for the push authentication. 

Step 3

Click “Accept” or “Reject” push authentication on your mobile device: 

If you accept to login, you can enter to Webtrade instantly. 

If you reject, a message showing “Two-Factor Authentication will be denied” will be popped up on WebTrade.

Step 4

Enter the One Time Password to login (Only applicable for failure of receiving “KGI Key” push authentication) 

If you do not receive any push authentication, click “Use One Time Password” and login with the One Time Password provided by “KGI Key”.

(Please note that if you choose to login with One Time Password, push authentication will become invalid.)

Register Device
Step 1

You are required to complete 2FA Register Device during your first time login to WebTrade - Professional Version

If you have not yet registered for Two-Factor Authentication, please register now.

Input “Account ID” and “Login Password”

(Attention: Each device is required to register once)

Step 2

Please register your devices by applying the Authentication Code generated by our system.

(The Authentication Code will be sent via SMS to your registered mobile number.)

Futures and Options
You are required to register the two-factor authentication (2FA) during your first login to eFO SP, SO Online and SP Trader Pro HD. Please register with your login devices by applying the Authentication Code provided by our system.
STEP 1

You are required to register the two-factor authentication (2FA) during your first time login to the following Derivative Trading Platforms listed below: 

  • eFO SP,
  • SO Online,
  • SP Trader Pro HD (Android and iPhone)

STEP 2

Register your login devices with the Authentication Code generated by our system: 

(An Authentication Code will be sent to your registered mobile number and/or email address through SMS text message and/or email.)

STEP 3

When you are able to login, it represents that your device has been registered successfully. If you login again with the same device, 2FA will be processed automatically.

STEP 4

You may also apply additional methods for authentication to enhance the security. For examples, Android fingerprint authentication and/ or iOS Touch ID etc. 

STEP 5

Registered devices will be shown in “Device Security Management”. Please note that only maximum 5 devices can be registered with the same account.

STEP 6

You can remove any registered devices in “Device Security Management”.

FAQ
2FA (Stocks) - Use Biometrics Authentication
2FA (Futures and Options) - Use REGISTER DEVICE
FAQs
Having difficulties? You may search for commonly asked questions and answers before contacting us.
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