View statements, trade confirmation and check transactions and fees
Statement of Account and Trade Confirmation
Will I receive contract notes and periodic statements from KGI Asia?
You will receive contract notes and periodic statements by post. However, you can enroll for our e-Statement Service and receive daily and monthly statements by email instead.
What are the advantages of using the e-Statement Service?
You can monitor your KGI Asia Trading Account more efficiently and receive your statements via email to save you fees and time. This will help saving trees as well.

Furthermore, you will also receive IPO subscription news and other market updates from KGI Asia with your registered email address.
How do I register for the e-Statement Service?
You can register our e-Statement Service for free by selecting the box in the Personal Data Form at WebTrade > “Personal Profile”. Once the form is submitted, you will receive an email confirmation for your request. 2 business days (HKT) will be needed for processing.

Note: You will need a valid email address for the delivery of e-Statements.
When will I receive my first e-Statement after registration?
You will receive your first e-Statement with your registered email address on the morning of the next business day after trading.
How do I view my e-Statement?
When you receive the email with e-Statement, open the attachment and enter your personal password which is your 11-digit KGI Asia Trading Account Number (without hyphens). You are recommended to save a copy on your device for record.

Our Daily and Monthly e-Statements are in PDF, you are reminded to install Adobe Acrobat Reader (version 4.0 or above) in order to view them properly.

Note: For security reason, you must not disclose your personal password to anyone.
How do I save the e-Statement in my own storage?
You are recommended to save the e-Statement for your future reference. Please refer to the following procedures to keep a soft copy.
• Ensure that your mailbox or storage device has sufficient storage space.
• Right-click the attachment and choose the Save As option to save.
Your statement has been encrypted for security transmission. Therefore, you need to key in your personal password (your KGI Asia Trading Account Number, without hyphen) every time you view your e-Statement.
How do I print the e-Statement from my mailbox?
You can print the e-Statement with your own printer by clicking the “printer” icon from the Adobe Acrobat window (not the browser window).
How do I deregister the e-Statement Service and receive physical statements by post?
You can inform KGI Asia in writing. Please specify your name, your KGI Asia Trading Account number, the effective date to stop the e-Statement, and your request to receive physical statements by post instated. Please sign and fax it to us at (852) 2878-6769 with attention to CDM Department, or by mail to:

Client Data Management Department
KGI Asia Limited
41/F Central Plaza,
18 Harbour Road,
Hong Kong
What should I do if I do not receive an e-Statement on the next business day trading?

KGI Asia is committed to providing our clients with supreme quality services. Should you fail to receive your e-Statement after the ending of your trading, you can request free physical copies of your missing statement(s) by calling our 24-hour InvestLine at (852) 2878-5555, informing us of the date(s) of the statement(s) and account information. Please note that a service fee of HKD 25 per copy will be charged for e-Statements that were issued more than 3 months ago.