ALERT ON FRAUDULENT WEBSITE AND TRADING APPLICATIONS
Internet fraud cases are proliferating, with fake websites, trading applications, and SMS messages purporting to be from KGI.
KGI would like to alert you to stay vigilant against fraudulent websites, trading applications, and unauthorized trading activities. We also reiterate that the following official website, trading platforms, WeChat account, and SMS sender IDs are recognized by KGI.
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Please download applications only from KGI’s official website. When searching for applications, please ensure you use the correct app name to avoid counterfeit apps. Fraudulent websites may provide QR codes for downloads, however, these are not the official KGI applications.
KGI will never ask you to provide sensitive personal information via hyperlinks, such as login credentials and one-time passwords. You should not disclose your account login information to any unverified websites, apps, or platforms, even if they appear genuine.
Do not disclose your password or sensitive personal information to anyone or allow anyone, including KGI staff, to use it. KGI will never ask for your password via email, phone, SMS, instant messaging apps, or any other channels.
Also, you should:
a) Not click on embedded hyperlinks in SMS messages and do not enter confidential personal information, user credentials and OTPs on fraudulent websites or mobile applications;
b) Regularly check for any unusual activities, such as notifications of system logins, password resets, trade executions, or changes to client and account related information, to identify signs of unauthorised trading attempts;
c) If you have chosen to opt out of receiving trade execution notifications, please be aware of the associated risks. You can opt back in to receive such notifications by calling our 24-hour hotline at (852) 2878-5555 or contacting your account manager;
d) Contact KGI at (852) 2878-5555 if you suspect or confirm unauthorised trading on your accounts;
e) Promptly report any unauthorised trading incidents to the Hong Kong Police Force (HKPF);
f) Make use of “Scameter” and the mobile application “Scameter+”(See https://cyberdefender.hk/en-us/scameter/ for details.) Users can, for example, check whether a website, phone number, email, etc is likely fraudulent or not by running a search against Scameter’s database. “Scameter+” can alert a user in real time if it detects the user trying to visit a potentially fraudulent website. “Scameter+” also enables users to report suspicious websites, phone numbers, email addresses and phishing links to the HKPF so that scams are identified and indexed in a publicly accessible database.
Learn more about Cybersecurity Guidelines
Reputable and trustworthy resources：
- CyberDefender: https://cyberdefender.hk/en-us/
- Anti-Deception Coordination Centre: https://www.adcc.gov.hk/en-hk/home.html
- Investor and Financial Education Council: https://www.ifec.org.hk/web/en/index.page
- SFC’s Alert List: https://www.sfc.hk/en/alert-list
KGI hereby expressly state that it has no connection with the fraudulent website and accepts no responsibility or liability whatsoever for the website, its contents, or any dealings with or through such website.
All our rights are hereby expressly reserved, including but not limited to pursuing legal actions.
If you have any enquiries, please call our 24-hour InvestLine (852) 2878-5555 or contact your Relationship Manager.
KGI Asia Limited
KGI Futures (Hong Kong) Limited