How do I apply for KGI HK Mobile Trader?
Once you have applied for KGI WebTrade service, you can trade securities and retrieve market information via KGI HK Mobile Trader. To apply for KGI HK Mobile Trader, you need to fill out and submit the Electronic Services Application/Cancellation Form which can be found under "Support Center ""Forms Download".
Is there any service charge for using KGI HK Mobile Trader?
You can use KGI HK Mobile Trader for FREE during the promotion period*.
* KGI reserves the right to terminate this promotion at any time without prior notice.
How do I get real-time quotes and market information on Hong Kong securities via KGI HK Mobile Trader?
If you have already subscribed to the following service packages, you can enjoy real-time quotes and market information by using KGI Asia Power Trader.
Streaming Market Data - QuoteWizard
Snapshot Market Data
- You must contact our Customer Service Officers or your Investment Representative to register before using the service.
- For more details about the Mainland China Subscriber Programme, please refer to HKEx website.
^ Only for using in KGI Asia Power Trader.
* You can use Megahub Snapshot (China Connect) & Megahub PowerTicker (US) - Non-Professional User for FREE during the promotion period. KGI reserves the right to terminate this promotion at any time without prior notice.
Can I place orders on overseas securities with KGI HK Mobile Trader?
KGI Asia Power Trader provides Hong Kong securities, Shanghai A Shares under Shanghai-Hong Kong Stock Connect, Shenzhen A Shares under Shenzhen-Hong Kong Stock Connect and US securities trading services.
Apart from trading functions, what other functions are available in KGI HK Mobile Trader?
The following non-trading functions are available in KGI Asia Power Trader:
- Password Reset
- Margin Table
- KGI e-Deposit
- Statements Review and Download
How do I download KGI HK Mobile Trader?
KGI HK Mobile Trader are available for download from Apple App Store (iPhone) and Google Play (Android). You can search the app by using the keywords "KGI HK" and download the app for free. You can also download from Software download.
How do I login to KGI HK Mobile Trader?
You must install KGI HK Mobile Trader app to your mobile phone first. Then you can click the KGI HK Mobile Trader icon to launch the program, and login with your Account ID and password.
Since KGI HK Mobile Trader, WebTrade and WebTrade-Professional Version share the same Account ID and password of your account, you can simply use your existing Account ID and password to login.
Can I login to KGI HK Mobile Trader, WebTrade and WebTrade-Professional Version simultaneously?
No. If you log in to more than one system simultaneously, you will be treated as multiple login. The first session will then be automatically logged out.
Why does my account logout automatically from KGI HK Mobile Trader after a few minutes?
KGI HK Mobile Trader has a built-in Automatic Timeout function. Your account will be automatically logged out after the default idle time. The idle time ranges are as below:
KGI Asia Power Trader: 30 minutes or above